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Before-bed ritual—skincare on nightstand with book

SERVICES

CONTACT

Returns and Guarantee

100% Satisfaction Guarantee
If something doesn’t feel right—texture, scent, or how your skin responds—we’ll make it right.

Our Promise

  • 30-day, no-hassle returns from delivery

  • Full refund or exchange — your choice

  • In most cases, no need to return the product

  • No questions asked (feedback welcome)

How to start a return

  1. Email hello@becomingskincare.com with your order number

  2. Tell us refund or exchange

  3. We’ll confirm next steps (usually instant approval)

Refunds

  • Issued to your original payment method once approved

  • Please allow 3–10 business days for your bank/issuer to post it

Exchanges

Prefer a replacement or different item? We’ll arrange it quickly and confirm any price difference before shipping.

Damaged or incorrect items

Email us within 7 days of delivery with a photo—we’ll replace or refund right away.

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