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Returns and Guarantee
100% Satisfaction Guarantee
If something doesn’t feel right—texture, scent, or how your skin responds—we’ll make it right.
Our Promise
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30-day, no-hassle returns from delivery
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Full refund or exchange — your choice
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In most cases, no need to return the product
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No questions asked (feedback welcome)
How to start a return
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Email hello@becomingskincare.com with your order number
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Tell us refund or exchange
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We’ll confirm next steps (usually instant approval)
Refunds
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Issued to your original payment method once approved
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Please allow 3–10 business days for your bank/issuer to post it
Exchanges
Prefer a replacement or different item? We’ll arrange it quickly and confirm any price difference before shipping.
Damaged or incorrect items
Email us within 7 days of delivery with a photo—we’ll replace or refund right away.